CONTACT US
Start with the question—or the shipment.
Reach a BT Logistics International coordinator for general questions, route guidance, documentation support, or help preparing a quote request.
DIRECT CONTACT
Choose the most convenient way to reach us.
Use the form for a general inquiry, or contact the office directly during business hours.
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Business Hours
Monday–Friday
9:00 a.m.–5:00 p.m. ET
Messages received outside business hours are reviewed when the office reopens.
MAILING ADDRESS
Correspondence only
13802 Grey Colt Drive
North Potomac, MD 20878
GENERAL INQUIRIES
Tell us what you need help with.
Use this form for general questions, documentation guidance, route planning, or help identifying the right next step.
- General freight questions
- Import or export guidance
- Documentation coordination
- Help preparing a quote request
Already have cargo details? Use the Request a Quote page for the complete shipment form.
Send a message
Fields marked as required must be completed before submission.
WHAT HAPPENS NEXT
A clear path from inquiry to action.
01
We review the inquiry
A coordinator reviews the question, route, or documents you provide.
02
We identify what is needed
We clarify missing information and determine the right service or next step.
03
We coordinate the response
You receive guidance or a request for the details needed to move forward.
Ready to share the shipment details?
Use the complete quote form for cargo, route, timing, dimensions, weight, and document attachments.